Can you tell me more information about your products?

We work hard to include as much information about our products in our product descriptions on the product page, but if there’s something more specific you’d like to know please contact us at beauty@byellie.co.uk or by using the form on our Contact page.

Why can't I find an item that I've seen advertised?

We try to only advertise products available on site at that time, however sometimes this isn’t always possible – if there is something you see advertised and it isn’t in stock yet please feel free to email us for more information! We’ll always try and help.

How can I find out if you'll be getting in more stock of a product I want?

Due to high demand, some of the items on our website do sell out very quickly! However, it’s worth checking back as the site is regularly updated. You can also sign up to receive a product notification when your favourite items are available again! We include the option to sign up for back in stock email notifications on all our sold out products.

Are any of your items made using real fur?

No way! When we launch our clothing collections we will be completely fur free, so any fur items you see on our site are faux fur only!

How do I find out what materials are in your garments?

We feature the materials used on all products, if we have missed any or you would like more information please contact us on beauty@byellie.co.uk or by using the form on our Contact page, with the subject heading "Materials".

Do your products offer a warranty?

Yes, on some of our products we do offer a 1 year warranty from the date you place your order.