Do I need to set up an account to make an order?
No. If you do not wish to set up an account with us, we have the option to checkout as a guest. All you'll need is your contact and shipping information at the checkout.
I'm having trouble signing into my account, what should I do?
How do I reset my password?
If you can't remember your password, we'll need to reset that for you. Please contact us at email@example.com, or by using the form on our Contact page with the subject heading "Password Reset", and we will be happy to help.
How can I access my wish list?
To access your wish list, please make sure you’re logged in then click on the ‘wish list’ icon.
Is my personal information kept private?
How can I remove my personal information from your database?
If you wish for your personal information to be removed from BYELLIE database, please email us at firstname.lastname@example.org or by using the form on our Contact page, with the subject heading "Remove Personal Information", and we will be happy to help.
How do I unsubscribe from your newsletter?
Click unsubscribe at the bottom of any newsletter or email you receive from us, alternatively email us at email@example.com or by using the form on our Contact page, with the subject heading "Unsubscribe" and we will help you with this.